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F.A.Q.

What is the shipping rate?

Standard shipping across the North Island is FREE. Rural to the North Island is $5, rural to the South Island is $15, and standard shipping to the South Island is $10.

Do we deliver to rural NZ addresses?

Yes, we do deliver to rural addresses. There is an additional charge of $5 for shipping. 

Do we deliver overseas?

No, at this stage we do not deliver overseas shipping is currently within New Zealand only.

Do we deliver PO boxes? 

No, shipping is to a New Zealand residential or business address only.

How will my gift box be packaged?

Our gift boxes will be packed with the upmost care. Contents packed amongst tissue paper/wood wool inside a sturdy box. The gift box will then be put in a cardboard box for postage.

Can a personal message be added to the gift?

Yes, all our boxes come with a gift card for a personal message to be included.

How long will delivery take? What is the timeline?

We aim to ship your package as quickly as possible, however depending on your location different times apply. Aiming to get the gifts within the quickest timeline possible. 

Is international payment accepted?

Yes it is - however keep in mind that it must be shipped to a New Zealand residential or business address only, we are unable to ship to PO boxes.

Can I collect my order?

The Gift Society is an online store only, meaning the gift boxes must be delivered to either you (the purchaser) or the recipient receiving the gift. 

Still have another question?

Send us an email at crew@thegiftsociety.co.nz or contact us here